❓ Help Centre · rajbet · Bangladesh
rajbet Frequently Asked Questions
Everything you need to know about registering, depositing via bKash and Nagad, cricket betting, bonuses, account security, and responsible gaming on rajbet in Bangladesh.
This page answers the most common questions asked by rajbet players across Bangladesh — covering everything from creating your first account and depositing via bKash or Nagad, to understanding wagering requirements, cricket betting markets, self-exclusion tools, and how to reach our support team. Use the sections below to find the answer you need quickly. If your question is not listed here, email us at support@rajbet.im.
Account & Registration
Creating a rajbet account takes under two minutes. Visit rajbet.im, tap the rajbet Login button, and follow the registration prompts to enter your mobile number, email address, and a secure password. You will need to confirm your mobile number via a one-time verification code. Once your account is created, you can make your first deposit and start playing immediately.
rajbet requires a government-issued photo ID to complete identity verification (KYC). Accepted documents include your National Identity Card (NID), passport, or driving licence. You may also be asked to provide proof of your payment method — for example, a screenshot showing your bKash or Nagad account number matches the one registered on your rajbet profile. Verification is typically completed within 24 hours of document submission.
The minimum age to register and play on rajbet is 21 years. This is a strict, non-negotiable requirement enforced during the KYC verification process. Any account found to belong to a person under 21 will be permanently closed. rajbet takes underage gambling very seriously and asks that adults keep their login credentials away from minors.
To reset your rajbet password, tap the 'Forgot Password' link on the login screen and enter your registered mobile number or email address. A password reset link or OTP will be sent to you within a few minutes. Follow the instructions in that message to set a new password. If you do not receive the reset message within 10 minutes, check your spam folder or contact support@rajbet.im.
No — each player is permitted to hold exactly one rajbet account. Creating duplicate accounts is a violation of rajbet's Terms and Conditions and may result in all accounts being permanently suspended and any balances being forfeited. If you have accidentally created two accounts, please contact support@rajbet.im immediately so the issue can be resolved without penalty.
Deposits & Withdrawals
To deposit via bKash on rajbet, log into your account, navigate to the Deposit section, and select bKash as your payment method. You will be shown a rajbet agent number — send your desired deposit amount from your bKash app to that number and enter the transaction ID in the rajbet deposit form. Deposits via bKash are typically credited to your rajbet balance within 5 to 15 minutes.
Nagad deposits on rajbet are processed quickly — in most cases your balance is updated within 5 to 15 minutes of a successful transfer. The process mirrors the bKash flow: select Nagad in the Deposit section, send funds to the displayed rajbet agent number from your Nagad app, and submit the transaction reference. During peak hours or high traffic periods, processing may take up to 30 minutes.
The minimum deposit on rajbet is ৳200 BDT. This low threshold means players in Bangladesh can start enjoying cricket betting, slots, and live casino games without a large initial outlay. There is no maximum deposit cap for standard accounts, though high-value deposits may require additional identity verification before being credited.
The minimum withdrawal on rajbet is ৳500 BDT. Withdrawals can be made to bKash, Nagad, Rocket, Upay, or supported bank accounts including Dutch-Bangla Bank, BRAC Bank, City Bank, and Islami Bank. To initiate a withdrawal, go to the Cashier section of your account, select your preferred method, enter the amount, and submit. Pending withdrawals are reviewed and processed within 24 hours on business days.
rajbet does not charge any internal platform fee on standard deposits or withdrawals. However, your mobile banking provider — such as bKash or Nagad — may apply their own transaction charges as per their standard fee schedule. rajbet recommends checking your provider's current fee rates before initiating a transaction, particularly for larger amounts.
Most rajbet withdrawals are processed within 24 hours, but delays can occur for a few reasons: your account KYC verification may be incomplete, a bonus wagering requirement may not yet be met, or the withdrawal may have been flagged for routine security review. If your withdrawal has been pending for more than 48 hours, contact support@rajbet.im with your transaction reference number for a status update.
Games & Gameplay
Yes — rajbet offers betting on Bangladesh Premier League (BPL) matches as well as IPL, T20 World Cup, ODI series featuring the Bangladesh Tigers, and other major cricket tournaments. You can bet on match winners, top batsman, total runs, wickets, and a wide range of in-play markets that update in real time as each over progresses.
rajbet hosts hundreds of slot titles from leading providers including Pragmatic Play, Microgaming, NetEnt, and Spribe. Popular choices include high-volatility jackpot slots, classic three-reel fruit machines, and feature-rich video slots with free spin rounds and multipliers. All slots on rajbet are certified for fair play and use a verified Random Number Generator (RNG) to determine outcomes.
Yes — rajbet's live casino section features Teen Patti, Andar Bahar, Baccarat, Roulette, and Blackjack with real human dealers streamed in HD video. These games are provided by Evolution Gaming, Ezugi, and other licensed studios. Live dealer tables run around the clock so players in Dhaka, Chittagong, Sylhet, and across Bangladesh can join a table at any time.
rajbet is fully optimised for mobile browsers on Android and iOS — no app download is required. The platform uses SSL/TLS encryption to secure all data transmitted between your device and our servers. Your payment details, personal information, and gaming history are stored securely. You can access rajbet on any modern smartphone browser by visiting rajbet.im.
Return to Player (RTP) rates vary by game title, but the majority of slots on rajbet have RTPs ranging from 94% to 97%. Each game's RTP is set by the game studio and certified by independent testing agencies. You can typically find the exact RTP for a specific game in its in-game information or paytable screen. Higher RTP games generally return more over a large number of spins, though individual session results will vary.
Bonuses & Promotions
rajbet offers a welcome bonus for new players on their first qualifying deposit. Bonus terms — including the percentage match, maximum bonus amount in BDT, and eligible games — are published in the Promotions section of the platform. rajbet periodically updates its welcome offer, especially around major events like BPL season, Eid, or T20 World Cup, so check the current promotions page after logging in for the latest details.
Wagering requirements specify how many times you must bet the bonus amount before any winnings derived from it can be withdrawn. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place a total of ৳20,000 in qualifying bets before requesting a withdrawal of bonus-derived funds. The specific wagering multiplier, eligible games, and time limit for each offer are stated clearly in the individual promotion's terms on rajbet.
rajbet rewards regular players through its loyalty programme, where continued activity earns points that can be converted into bonus credits or used to unlock higher-tier benefits. VIP players may receive personalised deposit bonuses, faster withdrawal processing, and dedicated account management. For details on how to qualify for VIP status, contact support@rajbet.im or check the Promotions section after logging in.
Whether a bonus can be used on cricket betting depends on the specific promotion. Some rajbet offers are sports-betting eligible and can be applied to BPL, IPL, and T20 World Cup markets, while others are restricted to casino games such as slots or live tables. Always read the individual promotion's terms before claiming — the eligible game categories will be listed explicitly.
Safety & Responsible Gaming
rajbet operates as an online gaming platform serving players in Bangladesh on a best-efforts basis. The platform uses SSL encryption, fair play certification, and responsible gaming tools to provide a safe experience. We recommend that all players satisfy themselves regarding the applicable laws in their own jurisdiction before registering. rajbet does not make specific legal claims on behalf of any individual player's local regulatory situation.
To set a deposit limit on rajbet, contact our support team at support@rajbet.im with your registered username and the limit amount and period (daily, weekly, or monthly) you want applied. Reductions to deposit limits take effect immediately. Increases are subject to a 72-hour review period to protect against impulsive decisions. rajbet strongly encourages all players to set personal limits as part of healthy gambling habits.
To self-exclude from rajbet, email support@rajbet.im from your registered email address and state that you wish to activate self-exclusion, along with your preferred exclusion period (minimum 6 months, up to permanent). Self-exclusion requests are treated as urgent and are actioned within 24 hours. During the exclusion period your account cannot be reopened under any circumstances. rajbet will also remove you from all marketing communications.
If you feel gambling is negatively affecting your finances, relationships, or mental health, rajbet urges you to act immediately. You can request a time-out (24 hours to 6 weeks), set deposit or loss limits, or apply for full self-exclusion by emailing support@rajbet.im. You should also consider speaking with a trusted friend or family member. rajbet's Responsible Gaming page contains a full list of tools and self-assessment guidance.
The primary way to contact rajbet support is by emailing support@rajbet.im. Our team responds to general enquiries within one to two business days and treats urgent matters — such as account security issues or self-exclusion requests — as a priority. Business hours are Monday to Friday, Bangladesh Standard Time (BST, UTC+6). Please include your registered username or mobile number when writing so we can locate your account quickly.
Still Have Questions?
Our support team is ready to help with anything not covered above. You can also explore rajbet's full game library or log in to your account right now.
Contact rajbet Support
Can't find the answer you're looking for? Write to our support team and we'll get back to you within one to two business days. For urgent matters such as account security or self-exclusion, we treat your request as a priority regardless of the time of day.
support@rajbet.im