🔒 Data Protection · rajbet Platform · Bangladesh

rajbet Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data rajbet collects, how we use it, and the rights you hold as a player in Bangladesh.

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Last Updated: January 2026

This Privacy Policy ("Policy") describes how rajbet collects, stores, uses, and shares personal data obtained from individuals who visit or register on the rajbet platform at rajbet.im ("Platform"). It applies to all users of the Platform, including registered account holders, prospective players, and casual visitors from Bangladesh and other permitted jurisdictions.

By accessing the rajbet Platform and creating an account, you consent to the collection and processing of your personal data as outlined in this Policy. If you disagree with any part of this Policy, please discontinue your use of the Platform and contact our support team to request account closure.

rajbet is committed to transparency and to handling your personal information with care. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes — your data is used solely to operate, improve, and protect the rajbet Platform and your experience on it.

This Policy should be read alongside the Terms & Conditions and the Responsible Gaming guidelines, both of which form part of your agreement with rajbet.

Data We Collect

An overview of the categories of personal information rajbet may process

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Identity & Contact Information

Full name, date of birth, email address, mobile number, and residential address — collected at registration and during account verification (KYC) to confirm your identity and age eligibility.

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Financial & Payment Data

Transaction records including deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. We store transaction references and amounts but never store full card numbers or mobile banking PINs.

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Technical & Device Data

IP address, browser type and version, device model, operating system, session timestamps, and approximate geolocation. This data helps us secure your account and optimise Platform performance on your device.

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Gaming & Betting Activity

Records of bets placed, games played, stakes, outcomes, bonus usage, and session duration. This data is used to personalise your experience, administer promotions, and fulfil our responsible gaming obligations.

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Communication Records

Correspondence with rajbet's support team via email at support@rajbet.im, including complaint submissions, dispute notifications, and any documentation you voluntarily provide during the resolution process.

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Cookies & Tracking Technologies

Session cookies, persistent cookies, and similar tracking technologies are used to keep you logged in, remember your preferences, measure Platform usage, and detect suspicious activity. You can manage cookie settings in your browser at any time.

National ID / NID Mobile Number Email Address Location Data Payment Method Ref. Game History IP Address Session Logs

How We Use Your Data

The lawful purposes for which rajbet processes your personal information

Purpose 1

Account Management and Service Delivery

We use your registration and identity data to create and maintain your rajbet account, verify your eligibility to play, process deposits and withdrawals, and deliver the full range of casino and sports betting services available on the Platform. Without this processing, we cannot provide the Services to you.

Purpose 2

Identity Verification and Fraud Prevention

rajbet processes identity documents and financial records to fulfil our Know Your Customer (KYC) obligations, detect and prevent fraudulent account activity, identify money laundering risks, and protect the security and integrity of the Platform. This processing is in rajbet's and your legitimate interest as a player.

Purpose 3

Responsible Gaming Monitoring

Your gaming activity data — including session length, betting frequency, deposit patterns, and loss history — is analysed to identify signs of problem gambling. If our systems flag a potential concern, our responsible gaming team may proactively reach out to offer support tools such as deposit limits or self-exclusion. Visit our Responsible Gaming page for more details.

Purpose 4

Promotions, Bonuses, and Communications

With your consent, rajbet may use your contact details to send you information about promotions, seasonal offers (such as BPL season bonuses or Eid specials), new game releases, and platform updates. You may opt out of marketing communications at any time by contacting support@rajbet.im. Opting out of marketing will not affect your ability to use the Platform.

Purpose 5

Platform Improvement and Analytics

Aggregated, anonymised technical and behavioural data is used to improve Platform performance, fix bugs, enhance user experience on mobile devices, and make informed product decisions. This processing does not identify you individually and cannot be reversed to reveal your personal details.

Purpose 6

Legal Compliance and Dispute Resolution

rajbet retains certain personal data for as long as required to comply with applicable legal obligations, respond to regulatory enquiries, resolve account disputes, and enforce our Terms & Conditions. Retention periods vary by data category; financial transaction records are typically retained for a minimum of five years.

Data Sharing

The limited circumstances under which rajbet may share your information

rajbet does not sell, rent, or trade your personal data. We share your information only in the following limited and necessary circumstances:

Game providers: Licensed third-party studios such as Pragmatic Play, Evolution Gaming, Ezugi, and Spribe may receive your account identifier and game session data to deliver their games on the Platform. These providers are contractually bound to data protection standards consistent with this Policy.
Payment processors: When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the relevant payment provider receives the transaction details necessary to complete the transfer. rajbet does not retain full payment credentials.
Identity verification services: Third-party KYC and fraud-detection partners may process your identity documents and device fingerprint data strictly for the purpose of verifying your account and detecting fraudulent behaviour.
Legal authorities: In response to a lawful request, court order, or regulatory requirement, rajbet may disclose personal data to competent authorities. We will notify you of such requests where permitted by law.
Business transfers: In the event of a merger, acquisition, or sale of all or part of rajbet's business, your personal data may be transferred to the successor entity, subject to equivalent data protection commitments.

All third parties who receive your personal data are required to handle it securely, use it only for the specified purpose, and comply with data protection obligations no less stringent than those described in this Policy.

Your Rights

rajbet respects your rights over your personal data — here is how to exercise them

Right of Access

Request a copy of all personal data rajbet holds about you at any time.

Right to Rectify

Ask us to correct inaccurate or incomplete personal data on your account.

Right to Erasure

Request deletion of your data where there is no lawful reason for continued processing.

Right to Object

Object to processing of your data for marketing or profiling purposes at any time.

Right to Restrict

Ask us to pause processing of your data while a complaint or dispute is being resolved.

Data Portability

Receive your personal data in a structured, machine-readable format where applicable.

To exercise any of the above rights, contact us at support@rajbet.im. Please include your registered email address and a brief description of your request. rajbet will respond within 30 days of receipt.

Security & Retention

SSL Encryption. All data transmitted between your device and rajbet is protected by industry-standard SSL/TLS encryption. Sensitive data at rest is stored using AES-256 encryption on secured servers with access controls and audit logging.

Retention Periods. rajbet retains account data for the lifetime of your account and for a minimum of five years following account closure, in line with financial record-keeping best practices. Marketing preferences are retained until you withdraw consent. Anonymised analytics data may be retained indefinitely.

International Transfers. Your data may be processed on servers located outside Bangladesh. In all such cases, rajbet ensures that appropriate safeguards are in place, including contractual data protection clauses with all third-party processors.

Cookies & Tracking

How rajbet uses cookies to improve your experience

rajbet uses cookies and similar technologies (including local storage and pixel tags) to operate the Platform effectively. Cookies are small text files stored on your device by your browser. rajbet uses the following categories of cookies:

Essential cookies: Required for the Platform to function. These enable secure login sessions, remember your authenticated state, and protect against cross-site request forgery. They cannot be disabled without impairing Platform functionality.
Analytical cookies: Used to measure how players interact with the Platform — which pages are most visited, where users drop off, and how long sessions last. This data is aggregated and anonymised.
Preference cookies: Store your Platform settings, such as language preference and notification choices, so you do not need to reconfigure them on every visit.
Security cookies: Help detect and prevent fraudulent login attempts, bot activity, and account takeover attacks by fingerprinting your device across sessions.

You may disable non-essential cookies at any time through your browser settings. Note that disabling essential cookies will prevent you from logging into your rajbet account. Clearing cookies will log you out of the Platform on your current device.

Policy Updates & Contact

How we notify you of changes and how to reach our data protection team

rajbet reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered users by email and post a prominent notice on the Platform. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how rajbet handles your personal data, please contact our support team:

Email: support@rajbet.im
Response time: Within 1–2 business days for general enquiries; up to 30 days for formal data rights requests.
Business hours: Bangladesh Standard Time (BST, UTC+6), Monday to Friday.

For additional information on responsible gaming practices or to review our full Terms & Conditions, visit the corresponding pages linked in the footer below.

Your Data Is Safe at rajbet

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